Dear New Patient,

Thank you for trusting us with your eye care needs. Our physicians and staff are committed to medical excellence in a compassionate environment. We measure our success by our patient's satisfaction and exceptional medical outcomes. For your convenience, we have two locations: Coeur d' Alene and Post Falls.

Please click here for a downloadable pdf of our confidentiality processes.

Please click here for information about our HIPAA privacy commitment to you.

In order to serve you efficiently, we ask that you bring to your appointment:

• Insurance cards
• Photo ID (to comply with the Federal Trade Commission Red Flag Rules)
• List of current medications (including all eye drops)
• The glasses you usually wear and sunglasses if you own a pair
• If you wear contact lenses, come to your appointment with your contacts in
• We will send you patient forms to fill out and bring to your appointment.

If your appointment is for a Comprehensive Eye Exam, plan on 1 and 1/2 hours and anticipate having the pupils of your eyes dilated. Your vision will be blurred for an average of 3-4 hours. Many of our patients are able to drive home with the aid of sunglasses for the glare. If you have not had the experience of pupil dilation, for enhanced safety it is advised to bring someone to drive you home.

If you need glasses or contact lenses, our certified opticians and contact lens specialists will serve you with expertise and care. Our optical department offers a full line of fashion frames, optically precise lenses, a wide variety of contact lenses as well as sports glasses and sunglasses.

The physicians and staff of North Idaho Eye Institute and Coeur D Alene Optical welcome you to our office and look forward to providing you with excellent and compassionate eye care.

Sincerely,

Karen Sines,
Administrator